MmEx Express

Tracking ID *

What do you need? *

Instructions or details

So we know it is you

Your name *

Email *

Phone number on the shipment

I am the sender or the receiver of this shipment, and I agree that MmEx Express may contact me about this request.

Changes depend on where your shipment is, and we confirm every request by email.

What you can ask for

Depending on where your shipment is

Pick a day that suits you better.

Send it somewhere else, if it has not been delivered.

Keep it at our point until you collect it.

Tell the driver where to leave it, or whom to call.

Can every shipment be changed?

Not always. A shipment that is already out for delivery, in customs, or delivered may not be changeable. We will tell you what is possible.

Do changes cost extra?

It depends on the change. If a fee applies, we will tell you before we make it.

Why do you ask who I am?

To protect shipments. We only change a delivery for the sender or the receiver, so please give the name and phone number that are on the shipment.

How do I know my request was accepted?

We reply by email. You can also follow the shipment on the tracking page.